Return & Refund Policy

Return and Refund Policy

At Hyderabad Pickles, we strive to ensure customer satisfaction with every order. However, due to the perishable nature of our products, we have the following return and refund policy in place:

1. Returns

  • Unopened Packages: If you receive a damaged or incorrect product, you may request a return or replacement. The product must remain unopened and in its original condition.
  • Opened Packages: Once the package is opened, we cannot process a return due to food safety and hygiene reasons.

2. Refunds or Replacements

  • If you receive a defective, damaged, or incorrect item, we will replace the product or issue a refund after verification.
  • You must contact us within 24 hours of delivery with the following details:
    • Order ID
    • Clear photos of the damaged or incorrect product
  • Refunds will be processed within 7-10 business days to your original payment method after approval.

3. How to Initiate a Return/Refund

4. Non-Eligible Items

  • Products that have been opened, tampered with, or partially consumed.
  • Complaints raised beyond 24 hours of delivery.

Your satisfaction is our priority, and we’re committed to resolving any issues promptly and efficiently!